I’ll cover how to do this yourself in a bit. If resetting your account password, have your username and email ready.īut don’t reset your account or voicemail passwords over the phone. So you’ll want to have the address (or just the ZIP code) and phone number tied to your account. When speaking to a customer service agent, you will need to verify that you’re a Verizon customer. What Should I Know Before Contacting Verizon? You’ll only reach an actual person regarding Verizon business questions Monday–Friday between 8:30 am through 6:00 pm (Eastern Time). Issues with Verizon business phones: 80.Scroll to the bottom of the page and click the button in this section: Type /support/residential/contact-us into your browser’s address bar. Time that you could use to spend time with your family, play with your pets, or whatever else. It may take a bit longer for someone to get back to you, but it’ll save you time.
Unless you reach someone immediately, you may want to schedule a callback. Other Verizon customer service phone numbers include: ServiceĪccessibility Fios and Voice Support (Video Call)Ĭalifornia Consumer Privacy Act (CCPA) Support
Verizon’s customer service number for residential services is 87. To help you get a hold of Verizon’s customer representatives, I’ll cover the following: I compiled information from Verizon’s terms of service and other information from the web into this guide. Having dealt with Verizon’s customer service, I have learned much about the right way to contact them.
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